Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Schafer Chevrolet has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSchafer Chevrolet

    Car Dealers

    Additional business information

    Advertising Review:

    On August 2, 2023, BBB Serving Eastern Michigan and Upper Peninsula contacted the business to request they substantiate, modify, or discontinue advertising on the company's website. Specifically, the business advertises "3-Day Money Back Satisfaction Guarantee".

     

    According to the BBB Code of Advertising, "Advertisers should only use "satisfaction guarantee", "money back guarantee", "free trial offer", or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the customer's request. When "satisfaction guarantee" or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed."

     

    The business response indicated it does not intend to substantiate, modify, or discontinue its advertising. As of August 18, 2023, the business has failed to make the requested modifications to their website's advertising.

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    125 N. Maple St., Pinconning, MI 48650
    BBB File Opened:
    10/16/2020
    Years in Business:
    67
    Business Started:
    6/6/1957
    Business Incorporated:
    6/6/1957
    Type of Entity:
    Corporation

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/29/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On March 06th 2023 my daughter and I went to schafer Chevrolet to test drive a 2014 jeep cherokee latitude. She fell in love with it drove fine . There were 4 or 5 different latitudes there and we drove them all. Upon standing at the back of it the rear tires appeared to be slanted and i questioned this. I was told that they all do it. Sure enough everyone they had did it, so i figured well must be true.She liked the 2014 the best and we began the purchase process. We put ****** to hold the vehicle. The rest was financed for a total of roughly ********. On June 17th my daughter had 2 flat tires due to the new tires being worn down to the threads showing. I pulled wheels off and found the rear axle knuckles had worn out bushings. I called for the part at a local dealership and was quoted ******* per wheel for the knuckle because there is no replacement bushings. I was also informed that they were on back order and may see them by August. So I searched salvage yards and found 2 off of a jeep that had ***** miles on it and bought them for ******. I will be replacing them this weekend which I'm sure will take the majority of the weekend. With that being said with parts and labor this night mare will cost me around 1******

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andy B.

    1 star

    12/11/2022

    I wish I could as well leave less than a star. The vehicle I purchased in April has already cost more than $7,000 in repairs and has been off the road for nearly 60 days with all the breakdowns. My initial first trip there to pick up the vehicle was found to have a tire rattle that needed to be fixed before purchase. I was rather surprised that wouldnt of been picked up prior to having their people look at and supposedly worked on. Which Im almost wondering if it was worked on prior to them listing it like they said they did.Communication has also been difficult getting ahold of the right person. Plus they want all the work done there at the dealership. With all the problems I have loss trust in the work do they do and the vehicles they stand by.

    Local BBB

    BBB of Detroit & Eastern Michigan

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.