Business ProfileforModernistic Carpet Cleaning Company, Inc.

Did you know you cant get a refund if the dont clean your items right? Just a gift certificate. DON'T DO IT!! Not acceptable. I had them clean a chaise and a chair for me @$129. The chaise is fine. My upholstered recliner. You could see the dirt on 4 different areas of the chair. So I called to reschedule that Monday 1-6. I had a car accident that Sunday. Long story short. I told them I already work during the week til 5:30. So she said she would schedule the reclean for the 1-6 time frame and have them to come as close to the end of the time frame as possible Today was the second reschedule past the cleaning. When I jumped thru all kinds of hoops at work to get off an hour early so that they could make good on cleaning my chair. They call me at 3pm. Saying that they are 1/2hr out from my house. I said...I'm at work. I got the ok to get off at 4:30. But I cant get off no earlier. I already put them in a bind getting off at 4:30. So they asked me to reschedule for a THIRD time. After I'd told them it would only take me 10mins to get to my house. They still insisted that I reschedule. I told them I need the chair recleaned today because it is scheduled to be moved out tomorrow. And carpet is scheduled to be installed on Saturday. Clean it today or give me my money back. They said reschedule with a $25 gift certificate. I said no. I want $65 of my money back for the cleaning. They said we will give you a $50 dollar gift certificate. I said. I DONT KNOW WHY I WOULD EVEN WANT THEM TO CLEAN MY CHAIR AGAIN AFTER THE QUALITY THEY SHOWED ME THE FIRST TIME. Give me my money back! I told them that I should have called MAGNA-DRY. The cleaners I used to use before moving out of state. Never ever had a problem with them. First time using Modernistic. NEVER AGAIN!! Itold them that I would be calling the Better Business Bureau. Their corporate office. And that I would be leaving this review. Its after 5pm. I'm headed over to their social medias to leave reviews there to