ComplaintsforDiamond Asphalt Paving LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/17/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
We hired Diamond Asphault to do a driveway tear out and replacement. After he tore the original driveway out, He said he had to charge me an additional $500 for gravel although the original quote Had the gravel included. Obviously with the driveway completely tore out he knew I had no choice but to pay him the additional money to get the driveway completed. This is the first part of the complaint. He said he completed the job however it was unlevel. He committed to coming back in the spring to complete the leveling and feather in the level areas saying it would not be noticeable once sealed. This work was completed in June of this year and although asphalt was put down, it was not feathered in and is extremely noticeable. I have contacted him to tell him Im just satisfied and asked him what I should do about getting the work completed properly. He has not replied to my attempts to contact him. I believe the materials used were substandard as tire marks are prevalent everywhere.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.