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Complaint Details
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Initial Complaint
02/15/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I received a $13.00 rebate from GMC ***************** for work I had done at a GM Dealer. They issued a **** card which I have just learned expired after 6 months and is no longer valid. I would like to be reimbursed. I was not aware I was going to receive a **** card or aware of the expiration.Business response
02/07/2024
******************,
Thank you for taking the time to speak with me. As you stated, the dealer that serviced your vehicle is *** Jeannotte GMC in ********, not Sunrise Buick GMC in ******* *********. I am sorry that the rebate center is not able to replace your expired **** card.
Thank you,
***********************
Sunrise Buick GMCBusiness response
02/16/2024
We spoke to the customer about this situation. Her complaint is with ************** not with Bob Jeannotte Buick GMC. ************** sends these **** cards out. They do have expiration dates on them and when presented at the cashier it was expired.
****** Jeannotte
Customer response
02/16/2024
The complaint I filed is not against the car dealership. My complaint is against GMC Service since they offered the rebate.
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Contact Information
14949 N Sheldon Rd
Plymouth, MI 48170-2482
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.