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About

About This Business

Ben's Fine Furniture offers a full line of mattresses and bedding home, outdoor, and office furniture for consumers to choose from. Ben's delivers locally and offers delivery to the Continental 48 United States and Canada via national delivery companies.

Business Details

Local BBB:
BBB of Michigan
BBB File Opened:
12/12/2005
Business Started:
1/1/1952
Business Started Locally:
1/1/1951
Business Incorporated:
8/15/2002
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
dba Ben's Mattress Center

Additional Contact Information

Fax numbers
Primary Fax: (810) 984-2359
Other Fax: (810) 385-5305
Additional Phone Numbers
Other Phone: (810) 984-6530
Social Media
Facebook

Additional Information

Refund and Exchange Policy
Mattress Sets & Bedding:
All bedding products,
mattresses, and mattress sets are non-refundable. If you have an issue
with the comfort of your mattress set within 15 days of delivery a 20%
restocking fee applies and you may upgrade to a different mattress. Any
returned mattresses or bedding must be free of spills stains or any
damage.

Custom & Special Orders:

Require a 50% deposit and full payment before shipping. Orders can be
canceled within 72 hours of the sale with a full refund. After 72 hours
cancellation will result in a 20% restocking fee an the remainder of the
deposit will be refunded. Orders that are paid in full and are
delivered or in transit are non refundable.

Stock Items:

Stock Items are refundable for 15 days after delivery a 20% restocking
fee applies. Returned merchandise needs to be undamaged and packed in
original packing materials. Customer is responsible for return shipping
charges.

Clearance, Floor Sample, and As Is Items:
Items are non-refundable, all sales are final (no returns except in the case of shipping related damage)
Business Categories
Furniture Stores, Mattresses

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