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Complaint Details
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Initial Complaint
09/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I pay 67 ish dollars for up to 30 plus mbps. I typically have got anywhere from 25 to 35 this past year for a big portion of the year. For the first few months it was good never went out and never had any issues with major drops in speeds . However after this past winter it has gotten bad. I have been in constant contact with them about this ** it can go from 50 mbps to low speeds that are unusable and be like that all day long or even all night long. There are many times it is good but there are many times that it is very bad like 6 mbps or less. They have said they made improvements to the speed which they have ** i was getting 25 to 35 now I get 40 to 50 but that's only half the time honestly...... they claim it's ** it's wireless service but I have had wireless service from spectrum before and it was never this bad.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.