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Business ProfileforMaxwell Building Services
At-a-glance
Customer Complaints
2 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Insurance Restoration - Water, Fire, and Storm Damage
New Construction - Additions, New Builds, and Remodeling
Business Details
- Location of This Business
- 1549 W Hamlin Rd, Rochester Hills, MI 48309-3353
- BBB File Opened:
- 3/28/2017
- Years in Business:
- 9
- Business Started:
- 9/5/2014
- Business Incorporated:
- 9/5/2014
- Accredited Since:
- 3/6/2020
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Maxwell Building Services, Inc.
- Business Management
- Mr. Joseph Guadagnino, Owner
- Contact Information
Principal
- Mr. Joseph Guadagnino, Owner
Customer Contact
- Mr. Joseph Guadagnino, Owner
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
12/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ian S
07/14/2023
Maxwell Building Services Response
07/15/2023
We appreciate you taking the time to provide feedback on our services. However, after thoroughly reviewing your complaint, we have found some inaccuracies that we would like to address. Upon reviewing our records, we have no record of any previous engagement or business transaction with you. Therefore, it seems there may have been some confusion or a misunderstanding.
We take great pride in maintaining high standards of professionalism and integrity in all of our interactions with clients. It is our policy to ensure that every customer receives accurate information and exceptional service. We understand that misunderstandings can occur, and we are committed to resolving them promptly and fairly.
If you have any specific concerns or if there has been a genuine mistake, we kindly request that you provide us with more information, such as the date of the alleged interaction or any supporting documentation. We would be happy to investigate the matter further and address any valid concerns you may have.
Our goal is to maintain a positive reputation and to build long-lasting relationships with our clients. We value your feedback and take it seriously. However, we kindly request that you refrain from making false statements that could damage our reputation. We believe in fair and honest communication, and we are always open to constructive criticism.
Please feel free to contact us directly so that we can better understand your concerns and work towards a resolution. We are committed to providing exceptional service and ensuring the satisfaction of all our clients.
Thank you for your attention, and we look forward to hearing from you soon.
Sincerely,
**********************;
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