ComplaintsforM-97 Auto Dealer
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Complaint Details
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Initial Complaint
01/16/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
On 9/6/2019 I traded in a vehicle and put $2,500 cash deposit on a 2015 Chrysler 300 Limited that was on sale for $17,000 or go thru a credit bureau or finance which the business told me was a green clear title at the time which in fact turns out to be a salvage title as of 1/10/2024, had I not tried using my warranty I would have still been in the blind. I have reached out to this bad business several times trying to resolve this situation at hand I even tried contacting Credit Acceptance in which my Account# is ********** which I have got turned down numerous times!Initial Complaint
11/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a vehicle from ********* in June of 2023. Not knowing that it was not safe to even drive.I took it to a shop and they said. It is a lemon but I do not have the ****** warranty to do the lemon law. They try to help me fix a few things. But they were not fixed correctly.And everything keeps going wrong with the car.The mechanic I took it too. Said it is very unsafe to drive because the wheel alignment that they did is not corrupt. The wheels are still off and the drive train is bad. I've spent a lot of money in the car and had it at his shop so many times and I had to get rides back-and-forth to work for the last 5 months and he says that he can't help me anymore. It was unsafe to drive when I first bought it.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.