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          Find a Location

          United Federal Credit Union has 12 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • United Federal Credit Union

              2819 S State St Saint Joseph, MI 49085-2440

            • United Federal Credit Union

              5611 Cleveland Ave Stevensville, MI 49127-8612

            • United Federal Credit Union

              724 E Napier Ave Benton Harbor, MI 49022-6124

            • United Federal Credit Union

              9097 US Highway 31 Berrien Springs, MI 49103-1634

            • United Federal Credit Union

              808 E Front St Buchanan, MI 49107-1444

            Business ProfileUnited Federal Credit Union

            Credit Union
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2819 S State St

            Saint Joseph, MI 49085-2440

            Get Directions
            Visit Website
            (888) 982-1400

            Customer Reviews

            1.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            27 complaints closed in last 3 years

            14 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 75

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            United Federal Credit Union has 12 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • United Federal Credit Union

                2819 S State St Saint Joseph, MI 49085-2440

              • United Federal Credit Union

                5611 Cleveland Ave Stevensville, MI 49127-8612

              • United Federal Credit Union

                724 E Napier Ave Benton Harbor, MI 49022-6124

              • United Federal Credit Union

                9097 US Highway 31 Berrien Springs, MI 49103-1634

              • United Federal Credit Union

                808 E Front St Buchanan, MI 49107-1444

              Headquarters
              2819 S State St, Saint Joseph, MI 49085-2440
              BBB File Opened:
              8/1/2006
              Years in Business:
              75
              Business Started:
              1/1/1949
              Business Management
              • Ms. Kate Mahan, Regulatory and Legal Mana
              Contact Information

              Principal

              • Ms. Kate Mahan, Regulatory and Legal Mana

              Customer Contact

              • Ms. Stacey Corral, Digital Marketing Coordinator
              • Mr. Tim Gray, CFO
              • Ms. Kate Mahan, Regulatory and Legal Mana
              • Mr. Terry O'Rourke, President/CEO
              • Ms. Erin Hennessy, Company Contact
              • Ms. Stacy Fillmore, Company Contact
              • Mr. Jeff Blake, Company Contact
              • Ms. Myra Reid, Company Contact
              • Ms. Holly Lucas, Company Contact
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              27 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/28/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              United Federal Credit Union -CREDITOR HAS VIOLATED THE **** REGULATION V/ **** SECTION 623(A)(7).- DUTY TO PROVIDE THE CUSTOMER WITH WRITTEN NOTIFICATION ABOUT THE INSERTION OF NEGATIVE INFORMATION AFTER 30 DAYS OF ITS INSERTION. I HAVE NEVER RECEIVED SUCH NOTIFICATION FROM CREDITORS IN THE PAST OR PRESENT. IF THE CREDITOR FEELS THAT THEY HAVE SENT ME PROPER WRITTEN NOTIFICATION WITHIN THE LEGALLY ALLOTTED TIME FRAME ACCORDING TO FEDERAL LAW, THEN I AM REQUESTING A COPY OF THE CERTIFIED RETURN RECEIPT BEARING MY NAME AND SIGNATURE ON IT. IF THE CREDITOR CANNOT PRODUCE THE REQUESTED DOCUMENT MENTIONED ON TIME, I AM REQUESTING IMMEDIATE DELETION OR I WILL NOT HESITATE TO START LITIGATION TO SEEK MONETARY DAMAGES FOR NONCOMPLIANCE AND CIVIL LIABILITY.
              Read More
              Read 26 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Brent H.

              08/16/2022

              July 5 2022 I received automated call stating they detected fraud charges on my debit, blocked and cancelled card. I was thrilled they caught it. As I looked there was a $305 debit at a grocery store in ******* ** same time. I live in ************** ** and have frequent usage daily including day of at stores around me. Moral, cant be in two states same time using same card. They agreed and returned funds. Three days later they took them back stating I used my card there. After numerous calls totaling over 3 hours the fraud department agreed and released the funds back to the bank. For almost a month UFCU cant seem to return my funds sitting in limbo or even figure out whats happened. They were great to work with two years ago on a home loan but somethings apparently changed and theres an internal disconnect. My next step will be filing a complaint with the BBB.
              Read 2 More Customer Reviews

              Local BBB

              BBB in Western Michigan

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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