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ComplaintsforLombardo Homes of SE Michigan, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
MY HUSBAND AND I BUILT A HOUSE THROUGH LOMBARDO AND WE CLOSED ON 05/017/22. PRIOR TO CLOSING THERE WERE ITEMS THAT WERE BROUGHT TO THE ATTNETION OF THE BUILDER VIA **********, ************** AND NOW PROHOME, THE REP IS ********. WE PAID FOR A **** TO EXTERIOR, WHICH HAS NOT BEEN COMPLETED, THE THERMOSTAT IS EXREEMELY LOW, THE ** UNIT HAS NOT BEEN LEVELED AND THE **** IN THE STUDY DOES NOT OPEN. IT HAS BEEN NOTHING SHORT OF A NIGHTMARE. I WAS TOLD BY ****, THE **** CORDINATOR AT THE ***** THAT THE ISSUES WOULD BE RESOLVED AND IT HAS NOT BEEN. I WAS THEN DIRECTED TO PROHOME AND THAT IN ITSELF IS A COMPLETE JOKE. NOTHING HAS BEEN DONE AND INSTEAD OF COMPLETING THE REQUESTED AND PAID FOR ITEMS, I GET THE RUN AROUND. THE "TRADES" THAT THEY HAVE COMING TO "FIX" THESE ISSUES ARE NOT QUALIFIED. I HAVE RAN THE ***** EOF EMAILING AND CALLING THEM AND THEY NEED TO BE REPORTED!
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Contact Information
13001 23 Mile Rd Ste 200
Shelby Township, MI 48315-2767
Customer Complaints Summary
5 total complaints in the last 3 years.
2 complaints closed in the last 12 months.