ComplaintsforAffordable Auto Service & Sales, LLC
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Complaint Details
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Initial Complaint
01/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I took my car in in early November 2022 to have heat fixed. Church was paying for this as I could not afford to. I was sent home and 15 minutes later I called and notified them my heat was **** warm. I was told I believe by the owner that they fixed it. I said they had not. He patronized me and said do you have heat on maximum. Of course I had, for 15 minutes. I then had to call church to see if they would pay for second appt. I brought it in again November 17, 2022. I was told the flushed the hearing. Still **** warm. I have to cover my toddler with a blanket when we drive because it takes an HR for the car to sufficiently be heated.Business response
01/19/2023
The original issue was an obviously busted heater control unit. That was replaced and temperature and mode settings were then operable. Now that the controls worked you discovered the heat was not hot. We found a plugged heater core was the culprit. We flushed the heater core at no charge. The heater core has most likely plugged back up and may require replacement.
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Contact Information
Business hours
Today,8:30 AM - 3:00 PM
MMonday | 8:30 AM - 5:30 PM |
---|---|
TTuesday | 8:30 AM - 5:30 PM |
WWednesday | 8:30 AM - 5:30 PM |
ThThursday | 8:30 AM - 5:30 PM |
FFriday | 8:30 AM - 3:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.