ComplaintsforGun Lake Outdoor Living & Exteriors
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Complaint Details
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Initial Complaint
07/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Bought solarium from gun lake july 28/ 2021 paid half down with check $ ****** have signed contract with gun lake No work has been done , gettind run around , cant get a hold of gun ***************** head quarters out of ******** , not help full ,even so they are the supplier ,,, i think i git scammed out of my $Customer response
01/04/2023
Complaint: 17517848
I am rejecting this response because: Bought 4 seasons solarium july 2021 ,finished aug 2022 The room is tarped off , leaks everywhere , caused extensive water damage Caused extreme emotional stress, anxiety ,, keep getting the run around , Paid $ ****** cant even sell my house , it is a nightmare ,,
Sincerely,
***********************************Business response
01/04/2023
Date Sent: 12/14/2022 12:22:45 PM*********************** has been a nightmare from day one. She has stopped all workers several times, insulting them and even refusing to pay causing us to pack up and leave the job site and get attorneys involved. We set up for the manufacture to come out and resolve this last month and then she called them and cancelled the appointment and set another one in January . The pictures she sent us of damage are the original pictures she sent us from the beginning, in which we fixed, we we are just waiting on the factory to come confirm.
Even after her insults, refusal to pay is and making us spend money on attorneys we still completed the project!
so to conclude, we are waiting on the factory to come out and verify the room and now because of her that wont happen till January, baring weather
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.