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          Find a Location

          Guardian Alarm Company has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileGuardian Alarm Company

            Burglar Alarm Systems
            Multi Location Business
            BBB accredited business

            Contact Information

            20800 Southfield Rd, Ste 202

            Southfield, MI 48075-4238

            Visit Website

            Customer Reviews

            1.55/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            22 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/1/1974

            Years in Business: 94

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Business Details

            This is a multi-location business.

            Find a Location

            Guardian Alarm Company has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              20800 Southfield Rd, Ste 202, Southfield, MI 48075-4238
              BBB File Opened:
              7/1/1974
              Years in Business:
              94
              Business Started:
              1/1/1930
              Business Incorporated:
              12/23/1971
              Accredited Since:
              7/1/1974
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Contact Information

              Principal

              • Ms. Christina Zanoni, Supervisor of CFL/VIP

              Customer Contact

              • Ms. Karen Majeske, Branch Manager
              • Ms. Christina Zanoni, Supervisor of CFL/VIP
              Additional Contact Information

              Fax Numbers

              • (248) 557-8916
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              22 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/07/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              Twice since I have been a Guardian Alarm customer I was told things that were not true, initially when I purchased the alarm almost eleven years ago I was told that all of my equipment was covered by a warranty as $7 of my monthly payment was to warranty my equipment this was not true and I found this out due to a previous issue with my alarm. Currently I called several days ago because I was having issues with my control panel and was told the first available appointment was on Monday April 15th, but I was told if my alarm quit working all together to call back and they would send someone out sooner than that. I called today because it is no longer working at all and was told that was not true as well!
              Read More
              Read 21 More Complaints

              Customer Reviews

              11 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Lisa K

              06/26/2024

              ******* NEVER should have sold to this company! They are the worst! We are lucky to receive notifications of system issues in a week after the event if at all! Today was the last straw when our smoke alarm was triggered and it took them 15 minutes to call then they hung up after one ring to our phone before I could even talk. Next they called my cell and AGAIN it rang one time before they hung up. As unbelievable as it may seem they called my husbands cell phone and AGAIN hung up before we could even talk. They have hiked up their rates 3 times in little more than a year to top off their lousy service. I will be looking for a security system elsewhere ASAP!
              Read 10 More Customer Reviews

              Local BBB

              BBB of Detroit & Eastern Michigan

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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