Business ProfileforPunchline Comedy Lounge

I think that the Punchline comedy lounge is a joke. I managed to get seven of my family members together for my birthday. We were supposed to have a nice time. I paid a total of $200 ($160 for tickets & $40 for a service charge) through my cash app and I had a confirmation through my cash app that it had been paid but I was given no confirmation number. I called up to the Punchline comedy lounge and I talked to a man (who I later found out that he was the doorman) and he told me to come up there so I could pick up my tickets. When my family and I arrived early, there were only 3 females in between the doors waiting. Because we were a party of 8, one of my brothers decided to take my mother and my daughters to the restaurant section until we were able to get our table. When the doorman came in to open up the comedy club the first 3 ladies went in first. I showed the man my cash app which clearly showed Punchline Comedy Lounge and my payment of $200. The man looked puzzled and went to the back of the club and came back and said that this establishment was called Poetry and Punchline and that I had been scammed. I instantly started crying, the man never asked my name and then my brother came up with another $160 (after he spent $100 in food and $20 tip in their restaurant) and paid the man at the door. We were offered free food and drinks all night because they were so sorry for the inconvenience which was also a lie. We received a total of 5 drinks the whole night and the food that they tried to give us, we didn't even order. The hostesses were nice in the beginning but because we weren't tipping them or whatever, they became real rude really fast. I believe that they even sat us at the table that was originally reserved for us!!! I also asked **** App for my money back and it said that the merchant fulfilled their obligations for the goods /services associated with this transaction which is also a lie! WORST BIRTHDAY EVER...I got punched by Punchline comedy lounge!