Business ProfileforGRT Financial

I signed up with the program back in September 2023 after seeking ways to pay off my debt quicker after my husband surgery. GRT sent me several letters about becoming debt free. I decided to view my options. After speak with ************ decided that Id sign up. I was promised that my money would be basically held and grow in escrow as I pay, they would settle accounts on my behalf, and what length of the program would suit me best. I wasnt told how low my credit score would get or exactly how much of the money would go to fees. ********** made me believe about 25% of what I pay would be in fees and the rest would go to paying off my debts. In the beginning they would call me and communicate with me but once I started the second phase of the program communication came to a stand still. I called several times concerned with my credit score and why wasnt other accounts being settled? The responses I got were that the older the account the better the settlement. Thing I was not informed with to begin with. They got offers and two of my accounts one at 75% and another for 45% I paid them over 3400 and only about ************************************************************************* which the rest of the money Ive paid to them has gone to fees! $430 a month is what I pay and after losing my job I was barely hanging on with three kids to feed. I told them I no longer wanted their services and wanted what I had left in escrow which is about $400, they refuse to give it back and told me I owe them $800 dollars more in fees but they wouldnt collect on it. So they would keep what I have in escrow and return nothing to me. With most of the money Ive been paying for going into their pockets its completely disheartening that they couldnt even return what I had left in escrow. This company preys on people in their lowest times.