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Find a Location

Great Expressions Dental Centers has 406 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Great Expressions Dental Centers

      29777 Telegraph Rd Ste 3000 Southfield, MI 48034-7634

    • Great Expressions Dental Centers

      2360 E Stadium Blvd Ste 14 Ann Arbor, MI 48104-4887

    • Great Expressions Dental Centers

      25923 W Warren St Dearborn Hts, MI 48127-2017

    • Great Expressions Dental Centers

      25882 Orchard Lake Rd Ste 209 Farmingtn Hls, MI 48336-1295

    • Great Expressions Dental Centers

      6035 Executive Dr Ste 200 Lansing, MI 48911-5338

    Business ProfileforGreat Expressions Dental Centers

    Dental Services
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:
    In May 2019, BBB investigated Great Expressions Dental Centers’ business practices. This investigation was prompted by a pattern of complaints, surrounding billing and customer service issues. BBB attempted to reach out to the company via certified mail, telephone and email. After multiple requests to the business for further information on noted issues, BBB received response acknowledging receipt of our concerns, but the business failed to respond to questions to potentially eliminate underlying issues with consumers. This business has also indicated that it will not work to resolve customer disputes through BBB. Consumers with outstanding concerns are still encouraged to file a complaint for BBB records, but may also wish to contact legal counsel and/or MI Office of the Attorney General Consumer Protection Division at: www.michigan.gov/ag.

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 95 Customer Reviews

    Customer Complaints

    256 complaints closed in last 3 years

    107 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    General Denistry, Periodontic, Endodontic, Oral Surgery, Ped & Orthodontic

    Business Details

    This is a multi-location business.

    Find a Location

    Great Expressions Dental Centers has 406 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Great Expressions Dental Centers

        29777 Telegraph Rd Ste 3000 Southfield, MI 48034-7634

      • Great Expressions Dental Centers

        2360 E Stadium Blvd Ste 14 Ann Arbor, MI 48104-4887

      • Great Expressions Dental Centers

        25923 W Warren St Dearborn Hts, MI 48127-2017

      • Great Expressions Dental Centers

        25882 Orchard Lake Rd Ste 209 Farmingtn Hls, MI 48336-1295

      • Great Expressions Dental Centers

        6035 Executive Dr Ste 200 Lansing, MI 48911-5338

      Location of This Business
      29777 Telegraph Rd Ste 3000, Southfield, MI 48034-7634
      BBB File Opened:
      1/19/1993
      Years in Business:
      43
      Business Started:
      1/1/1981
      Business Started Locally:
      1/1/1981
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Great Expressions Dental Center
      • Great Expressions
      • Great Expressions Orthodontic Centers
      Contact Information

      Customer Contact

      • Mr. Richard Beckman, C.E.O.
      • Mr. Greg Nodland, Vice President Finance
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      256 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/20/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Unresolved
      Going through BBB is sadly the ONLY way to reach someone at Great Expressions because it's **** near impossible to reach anyone at The ******* ** location on ************** Road or anyone calling the customer service. This is ridiculous that I cannot reach anyone over the phone and this issue needs to be addressed with the location because it's POOR CUSTOMER SERVICE!!!! I need someone in the billing department to reach out to me IMMEDIATELY .I was told by my location that I would not be charged for flouride and my insurance just advised me that they will not cover it. I need for Great Expressions to remove this from my bill and not charge me.

      Customer Reviews

      95 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Song J

      1 star

      06/04/2024

      This is the most UNPROFESSIONAL dentist office I have ever been to and I will NEVER return! My appointment was for 8 am for an exam and my root canal appointment, I was at the dentist's office from 7:45 am until 6 pm as the Dental assistant was instructed by the doctor to construct individual crowns and a temporary bridge. The dental assistant did not do as she was instructed and became frustrated while working in my mouth, causing me intense pain. I finally had enough and left only to return to the office several times as the temps cracked and came out. The first time the temporary crown and bridge came out it was a ball of wax. I made 3 more trips to the dental office and on the last trip the bridge was ill-fitted so I had to make another trip. I returned The staff was incompetent and rude, especially the office manager ******. I paid over 4600$ upfront even with insurance and I was informed that I was supposed to be billed as my insurance carrier has a written contract as Great Expression on ******************* is in the network. The office manager overcharged me and I am owed money and ****** knows it. The staff's attitudes are rude and toxic. The Doctor was a bit rough but professional. If you value your health and time even in the slightest, avoid this dental practice. Avoid Great Expression on 395 N. ******************* ************ **

      Local BBB

      BBB of Detroit & Eastern Michigan

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