ComplaintsforThe Quintessential Event Company
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Complaint Details
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Initial Complaint
04/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had signed up to do an event with *********************** with Quintessential Event ** on April 28 2022. It was a polish festival on October 9 2022 in *********** at the ********************** and it was $95 to participate. While signing up for that event I found an additional event that I saw on their website that I wanted to also participate in. The se**nd event was in ******** on December 10 and 11, 2022 at the **************************** and was also $95 to participate. I sent in $190 on 4/23/22 via their website. When the first event came around, I received an email on October 4, 2022 stating that he was cancelling the event due to lack of prior event ticket sales. He asked me if I wanted the payment refunded or if I wanted to participate in another event. I chose to have the $95 returned to my mode of original payment. He emailed me back stating that my request for a refund had been received and would see to it that it was processed in a timely manner. Never received any payment back. Then on November 9, 2022, I received another email from *********************** stating that he was closing the quintessential event ** and all future events were cancelled. He went on to say that due to **vid he lost money and then claimed that his ******** ac**unt had been hacked, where he stated he did most of his advertising, so because of those two things the money was gone from the company and that he was going to look for another job elsewhere and would work on repaying everyone once he got steady paychecks **ming in. He gave several options to repay the money and I opted for him to send me a check to my address. I checked in with him on January 19, 2023 and asked him how it was going and asked him for my $190 that he still owes me. He wrote back on Jan 24th stating that he did get a new job but his paychecks werent **ming in until early February. I checked in again today, April 16, 2023 and the email came back undelivered due to the email being full. No other **ntact has been made.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.