ComplaintsforBlue Cross Complete of Michigan
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Complaint Details
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Initial Complaint
03/03/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
EVRYTIME I SCHEDULE A RIDE TO MY PHSYICIAN. THEY REQUIRE 2 DAYS BEFORE AND I EITHER DO IT 2 DAYS BEFORE OR 4 DAYS. THE LAST 6 RIDES THE TRANSPORTATION HAS NOT SHOWED UP. THESE ARE URGENT APPOINTMENTS CUZ I HAVE A HEART DISESE AND DIABETES. I'M GETTING SO SICK OF IT BECAUSE THE SUPERVISOR'S GET RUDE WITH ME AS IF IT'S MY FAULT. I PROVIDE THE **** ID NUMBER THE REP PROVIDE AT THE END OF THE CALL. WHEN THEY DON'T SHOW UP AND CALL TO TELL THEM WHAT HAPPENED AND GIVE THEM THAT **** ID, THY SAY IT'S NOT IN THE SYSTEM. I'M SUPPOSE TO TRUST THESE PEOPLE. THIS IS MESSED UP CUZ I DON;T DRIVE. I CANNOT BELIEV THIS!
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.