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ComplaintsforRewe LLC
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Complaint Details
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Initial Complaint
02/09/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a case of monster peach tea for a total of $ 77 from this company through ********* Realizing it was not the correct item I cancelled the order the next day 01/15. The order was shipped out anyway. I returned it to them, they received it. Everytime I contact them they say I will get my refund in 48 hrs. It never happens. They even offered to give half the money back when they used $20 ******* gift card and took the full **** Out of my bank account.Initial Complaint
12/20/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Rewe LLC is a third party seller on *******.com, an item was ordered from them on 12/8, Gilette Mens Razor Blades, Order ID is ***************. The item did not ship out after several days, told to cancel order on 12/14, their rep claims to have placed request to cancel, however, it appears request if in fact submitted was ignored as they shipped item and it has yet to receive.. If item is lost/stolen, that is their own error for ignoring cancel request. I've notified ******** they in turn messaged seller, however, a complaint should also be filed due to their error. Please note, ******* previously messaged seller on my behalf to cancel, they chose to ignore request which as stated prior is their own error.
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Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.