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ComplaintsforDiamond Asphalt Paving LLC
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Complaint Details
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Initial Complaint
09/17/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
We hired Diamond Asphault to do a driveway tear out and replacement. After he tore the original driveway out, He said he had to charge me an additional $500 for gravel although the original quote Had the gravel included. Obviously with the driveway completely tore out he knew I had no choice but to pay him the additional money to get the driveway completed. This is the first part of the complaint. He said he completed the job however it was unlevel. He committed to coming back in the spring to complete the leveling and feather in the level areas saying it would not be noticeable once sealed. This work was completed in June of this year and although asphalt was put down, it was not feathered in and is extremely noticeable. I have contacted him to tell him Im just satisfied and asked him what I should do about getting the work completed properly. He has not replied to my attempts to contact him. I believe the materials used were substandard as tire marks are prevalent everywhere.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.