ComplaintsforTri-Cities Transmission Service
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Complaint Details
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Initial Complaint
05/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had my transmission rebuilt March/April 2022 and was given a 3 year/100,000 mile warranty on the rebuilt transmission. I paid a hefty amount for this repair and was never told that he would be closing shop due to retiring. A short while after I see that his shop ******** changed its profile picture and see a comment where he said he was retiring. This would have been nice to know before my repairs were done as we would have taken my car elsewhere in order to ensure our warranty was valid. I am wondering what can be done if anything as my transmission has started slipping again and is still under warranty but the shop is no longer in service. I would love to have this fixed as it would technically still be under warranty but am unsure if anything can be done.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.