ComplaintsforDeals on Wheels
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Complaint Details
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Initial Complaint
11/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Ive only had my car for 8months. And its been in the shop more than I have drove it. They had my car for 2 months and replaced motor, transmission and something else. My car is still having the same issue as it did when I took it there many times before. Its not getting fixed like it should and it shouldnt have the same problems over and over. Im sick of driving and paying for something that keeps having issues and its not getting fixed the right way. At this point I want my money back. So I can actually go get something reliable.Initial Complaint
07/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I leased a vehicle from deals on wheels in March of 2023. Shortly after getting the vehicle, I noticed a knocking noise under the hood. I notified deals on wheels immediately. They did not look at my car for several days. When they did they told me my problem was my recalled engine and it was covered under the maker. Shortly after that the brakes went out. I called again. Several calls and several weeks later he fixed my breaks but not the knock in my engine because he said it was covered under the maker. June I finally got through to the maker and my car was then taken to the maker on June 13th 2023 Long story short and another complaint to come. They still have my car! And I can't get it back. I contacted deals on wheels for that because it in fact was NOT covered under the maker. And they have been NO HELP!
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.