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ComplaintsforGuaranteed Apartment Approval
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
We sold our home and due to past debts I needed assistance in finding an apartment. I paid a deposit and *********************** later called that day wanting another 400 sent to cash app. I was hesitant but he stated if I provided 3 apartment names he could qualify my family using a commercial group lease. I sent him 8 apartments and 2 rentals. He contacted me one time and then disappeared. I lost 500 dollars and my family had to rent a hotel. I reached out to him multiple times without any response. As an insurance broker who had a real estate license this man is a criminal who preys on those who are in bad situations. I completed all of the applications and never heard a word. It was not a lack of properties as I eventually sent him 10 different units. Cash app should have been my first red flag. He stated it was a virtual platform and we could not meet. What bothers me is this company is listed in the top guaranteed apartment approval out of ****************. We have hired a PI and will not release his family and last known location. People like him eventually scam the wrong person. Stay away its a 100% scam.Business response
07/31/2022
We will issue a refund for $359.Customer response
08/02/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.
Better Business Business ***************************
i filed a complaint against Guaranteed Apartment approval who is listed first in most search engines but *** flags are everywhere. I was asked. To pay 395 via cash app which I was separate so I did. I then wanted to go to **************** to meet ***********************. I dont believe this is a real person but name used to scam. I couldnt find a home office nor get in touch with anyone but ****** at first. He literally just disappeared until I filed a complaint. He sent an email apologizing and I stated I wanted to clear this up. I revived a payment via cash app of 395 but not of my refundable upfront $100 which was refundable. Once the 100 is paid this should be closed but please await my response.
*** Asteriou
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.