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Find a Location

21st Century Newspapers, Inc. has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • 21st Century Newspapers, Inc.

      6250 Metro Parkway Dock D Sterling Hts, MI 48312

    • 21st Century Newspapers, Inc.

      PO Box 436009 Pontiac, MI 48343-6009

    • 21st Century Newspapers, Inc.

      15340 Michigan Ave Dearborn, MI 48126-2917

    • 21st Century Newspapers, Inc.

      1 Heritage Dr Ste 100 Southgate, MI 48195-3047

    • 21st Century Newspapers, Inc.

      210 E 3rd St Royal Oak, MI 48067-2638

    Business Profilefor21st Century Newspapers, Inc.

    Newspaper
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    43 complaints closed in last 3 years

    14 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Print and Digital Newspaper

    Products & Services

    newspapers, Macomb Daily, Heritage Newspapers, Oakland Press, Royal Oak Tribune, Morning Sun

    Business Details

    This is a multi-location business.

    Find a Location

    21st Century Newspapers, Inc. has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • 21st Century Newspapers, Inc.

        6250 Metro Parkway Dock D Sterling Hts, MI 48312

      • 21st Century Newspapers, Inc.

        PO Box 436009 Pontiac, MI 48343-6009

      • 21st Century Newspapers, Inc.

        15340 Michigan Ave Dearborn, MI 48126-2917

      • 21st Century Newspapers, Inc.

        1 Heritage Dr Ste 100 Southgate, MI 48195-3047

      • 21st Century Newspapers, Inc.

        210 E 3rd St Royal Oak, MI 48067-2638

      Location of This Business
      6250 Metro Parkway Dock D, Sterling Hts, MI 48312
      BBB File Opened:
      10/1/1959
      Years in Business:
      123
      Business Started:
      12/11/1900
      Business Incorporated:
      10/1/1959
      Type of Entity:
      Corporation
      Alternate Business Name
      • The Morning Sun
      • The Voice
      • Oakland Press
      • Macomb Daily
      • News Herald Newspapers
      • Daily Tribune
      • Press & Guide
      • Heritage Newspapers, Inc.
      Hours of Operation

      Primary

      M:
      7:00 AM - 3:00 PM
      T:
      7:00 AM - 3:00 PM
      W:
      7:00 AM - 3:00 PM
      Th:
      7:00 AM - 3:00 PM
      F:
      7:00 AM - 3:00 PM
      Sa:
      7:00 AM - 3:00 PM
      Su:
      7:00 AM - 10:00 AM
      Business Management
      • Mr. Danny R. Mogollon, Director, Circulation Operations
      Contact Information

      Principal

      • Mr. Danny R. Mogollon, Director, Circulation Operations
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      43 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/16/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      My paper was being delivered just fine for quite awhile until I received a letter from the delivery person that the company had been sold and he was retiring at the end of January 2024. I figured they had to make adjustments so I wasn't concerned when I didn't get any papers. But when I received a renewal I called immediately to let them know that I hadn't received a paper since February. They said they would look into it and let me know. I called 3 times, then when I received a second renewal I called again and they notified me that I could not get a refund even though there is not a delivery person for the area. They told me that every Sunday I have to call and let them know I didn't receive a paper when I was waiting for them to tell me what the problem was. The call center is all foreigners and I asked to speak to someone in the *** and they could not do that. I did get the local newsroom in Sterling Hts and left a message there and still not a response or a paper. Took my money knowing they do not have the service. The newspaper is a scammer. I just wanted a refund of my subscription that they could not fulfill.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dante G

      1 star

      11/10/2023

      I canceled a subscription well over a year ago. They've been calling me ever since trying to get me to re-subscribe. I've requested multiple times to multiple sales/telemarketing reps to be removed from their call list and they keep calling repeatedly. They now call multiple times per day.

      Local BBB

      BBB of Detroit & Eastern Michigan

      BBB Reports On

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