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Find a Location

Dynamic Media has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Dynamic Media

      38283 Mound Road Sterling Hts, MI 48310

      BBB Accredited Business
    • Dynamic Media

      38283 Mound Road Sterling Heights, MI 48310

      BBB Accredited Business

    Business ProfileforDynamic Media

    On Hold Music
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/26/2016

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    SiriusXM Music for Business. Avoid Royalty Hassles, Expensive Equipment, Long Term Contracts and Commercial Interruptions with SiriusXM Music for Business. Perfect for offices, restaurants, retail and more!

    Business Details

    This is a multi-location business.

    Find a Location

    Dynamic Media has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Dynamic Media

        38283 Mound Road Sterling Hts, MI 48310

        BBB Accredited Business
      • Dynamic Media

        38283 Mound Road Sterling Heights, MI 48310

        BBB Accredited Business
      Location of This Business
      38283 Mound Road, Sterling Hts, MI 48310
      BBB File Opened:
      9/12/2006
      Years in Business:
      22
      Business Started:
      4/1/2002
      Business Incorporated:
      3/16/2005
      Accredited Since:
      2/26/2016
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Ryan Santangelo, President
      • Ms. Amanda Vernaci, Office Administrator
      Contact Information

      Principal

      • Mr. Ryan Santangelo, President

      Customer Contact

      • Mr. Ryan Santangelo, President
      • Ms. Amanda Vernaci, Office Administrator
      Additional Contact Information

      Fax Numbers

      • (586) 693-1072
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/14/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      I used my credit card last year to pay an invoice for my at the time employer. This is standard practice in our industry and the employer of course reimbursement me when I submitted my expense report. Dynamic Media without my permission took my credit card information and set it up for reoccurring payments, including holding my credit card information in an online portal associated with the address that I was never made aware of until after telling me a new charge was amde. On March 1st they processed payment in the amount of $1,426.08 on my credit card for a charge I did not authorize for an employer I do not work for. I was told a refund would be issued and when I called today they told me they can't issue a refund until the business pays. These are two separate issues- I agree the business should pay (and I am sure they will once they receive an invoice which they never did because Dyanmic media created the account incorrectly) but I am trying to figure out how you can hold my credit card information for reoccurring payments when I never agreed to them.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      George A

      1 star

      10/15/2021

      Bought three business units off dynamic media, one unit stopped working within the first month of use and after numerous phone calls got no where with them.. I switched units between my businesses, changed lines and it still didn't work-they do not have the ability to accept that sometimes new equipment doesn't work and the customer should keep paying for service they don't get because they are impossible to deal with

      Local BBB

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