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Find a Location

CARite of Taylor has 1 locations, listed below.

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    Business ProfileforCARite of Taylor

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    12830 Telegraph Rd, Taylor, MI 48180-6819
    BBB File Opened:
    1/29/2020
    Years in Business:
    11
    Business Started:
    9/24/2012
    Alternate Business Name
    • Lang Automotive, Inc
    Business Management
    • Justin Maddox, General Manager
    Contact Information

    Customer Contact

    • Justin Maddox, General Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/27/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I went to carite looking to purchase an s.u.v. *** helped me. They gave me an s.u.v that had just came back from safety inspection. I could not af**** to get the warranty..3 weeks after I got the car I started going out every morning and my battery was dead. So I replaced the battery . (I called carite and asked them could they replace it and they said no because i didnt get the warranty. ) a week after I replaced the battery the car died again..I took it back to the battery place and we couldn't get the hood open. They had to get the body shop next door to open it. The body shop informed me that my car was previously in an accident and the front end had been replaced and the hood on the car did not belong to my car and it doesn't fit right. I was told that the car fax for my 2017 **** escape was clean..no wrecks. So I paid to get it fixed and couldn't af**** a new hood. Then the battery died again. The hood latch system failed again so I had it towed to my regular car shop to figure out what it was.. I never said anything to the car shop about what the body shop told me and my ******* tells me the problem was a relay that had been crushed and the only way that part could have gotten broken was of it was in a bad accident. He also told me the hood latch system in the car needs replaced. So in not even 2 months I had the car I have put over **** dollars into it and been told twice by 2 different car shops it has been in a bad accident yet there is no record of an accident from carite..I would never have bought a car that had been in an accident. And car rite pressured me into telling my lender the car was fine. I took it back to caribe because the engine has a tick and because of the battery died and they told me they don't know and the tick was just road noise..I'll never return there and I'm hoping this car doesn't c*** out on me again..

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Darius H

    1 star

    09/23/2023

    They sell lemons! They ******* you into it and lie and pretty much youre stuck in a contract with a car thats inoperable. I had my car a year ago exactly, I purchased September 2022 on a 2020 Kia ****** S with ****** miles and now theres engine failure and to put the icing on the cake, Im just now being aware that my engine is not the original manufactured engine in my car. This place just lies, lies, lies and manipulate and takes advantage of people. I shouldve known something was sketch about this place when who I originally talked to before purchasing (*****) got fired and the guy who sold me the car (***) quit right after selling me the car because Carite of Taylor had too many issues with their cars and he (***) didnt want to ruin his reputation. They lied about almost everything and now ** left with the burden. They build the car up just enough for it to run and the boom youre without a car and stuck with a car note. This should really be illegal, people are really out here trying to get by and make it and you have places like this that take advantage of people and its supposed to be okay. I pay my note ON TIME or EARLY every month never missed a payment, never missed a maintenance appointment, never missed an oil change, replaced two censors, tune up, brand new tires, two weeks ago brand new battery because of a dead cell. This is very cruel and outlandish. People have jobs and responsibilities, and although I did all the right things I suffer from the consequences from a dirty dealership. Even if I may not be able to get justice from this I want to share my story here to warn others. Carite of Taylor is NOT to be trusted. Please save yourself the burden, the headache, the stress. Go elsewhere! DO NOT GO HERE!!!

    Local BBB

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