ComplaintsforCARite of Taylor
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Complaint Details
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Initial Complaint
10/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I went to carite looking to purchase an s.u.v. *** helped me. They gave me an s.u.v that had just came back from safety inspection. I could not af**** to get the warranty..3 weeks after I got the car I started going out every morning and my battery was dead. So I replaced the battery . (I called carite and asked them could they replace it and they said no because i didnt get the warranty. ) a week after I replaced the battery the car died again..I took it back to the battery place and we couldn't get the hood open. They had to get the body shop next door to open it. The body shop informed me that my car was previously in an accident and the front end had been replaced and the hood on the car did not belong to my car and it doesn't fit right. I was told that the car fax for my 2017 **** escape was clean..no wrecks. So I paid to get it fixed and couldn't af**** a new hood. Then the battery died again. The hood latch system failed again so I had it towed to my regular car shop to figure out what it was.. I never said anything to the car shop about what the body shop told me and my ******* tells me the problem was a relay that had been crushed and the only way that part could have gotten broken was of it was in a bad accident. He also told me the hood latch system in the car needs replaced. So in not even 2 months I had the car I have put over **** dollars into it and been told twice by 2 different car shops it has been in a bad accident yet there is no record of an accident from carite..I would never have bought a car that had been in an accident. And car rite pressured me into telling my lender the car was fine. I took it back to caribe because the engine has a tick and because of the battery died and they told me they don't know and the tick was just road noise..I'll never return there and I'm hoping this car doesn't c*** out on me again..
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.