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ComplaintsforIstorage
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/04/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Storage unit was flooded I contacted the storage febuary 1st to let them know it had flood damage I then reached out to the insurance company and submitted a claim febuary 3rd I called the insurance company on the 10th they said the reason why they couldnt process my claim is because they were unable to get in contact with the storage company to process the claim I have been calling almost everyday for the last going on 2 months there hasnt been anyone in the office I submitted claims with corporate they just say they sent a email to the store manager it has been almost 2 months
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.