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Find a Location

Custom Coatings has 1 locations, listed below.

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    Business ProfileforCustom Coatings

    Epoxy Floor Coating

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    816 Calvin Dr, Traverse City, MI 49686-3520
    BBB File Opened:
    1/25/2018
    Business Management
    • Mr. Troy Teeple, Customer Contact
    Contact Information

    Principal

    • Mr. Troy Teeple, Customer Contact

    Customer Contact

    • Mr. Troy Teeple, Customer Contact

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/17/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My wife and I were introduced to Custom Coatings at a home/cottage show in *************. We took a brochure and eventually called the business to get an estimate for our garage floor. ********************* came out to our home in May, told us the price would be $3000 with half down. I paid him $1500 by check. He said he could do the job in June, but that we had to clear everything from the garage floor. We did that, had all our tools and stuff outside under tarps waiting his return. He showed up one day in June, we had visitors staying in the room over the garage, so we asked if he could come back. **** said that would be no problem as he has many jobs out our way. We waited until July for him to come back and do this job and finally told him to simply return our $1500 deposit. He said that it is not that simple as he has certain costs he incurred relative to our job, citing, e.g., the cost of the materials, his time, etc. It became clear that he was going to arbitrarily deduct something from our deposit. So he took $200.We got a check from him on August 17 for $1300. He simply kept $200 of our funds without any rationale. There was never any written contract, invoice or anything in writing - just a series of rather inane text messages. This guy needs to be told he cannot take other peoples money and he needs to send me a check for $200.
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    Customer Reviews

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