21 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Betsy and Keith L
5 stars04/10/2024
We highly recommend Lisa and her company! Five stars for professionalism, knowledge, problem-solving and making it happen! She expertly guided our family through the process, eliminated roadblocks along the way and went above and beyond to ensure the loan closing went off without a hitch. If you are considering a reverse mortgage, Lisa is the best.Review from james b
5 stars04/02/2024
Never would have thought the reverse mortgage process would only take 2 weeks, Every question we had was answered, response was always in a few hours not days could not have excepted such a easy to talk to agent who was always going out of her way to make sure we understood what the reverse mortgage did for us jamesReview from Stephen
5 stars01/26/2024
Flawlessly executed!! **** was on top of everything every step of the way Thank you.Review from Vicki S
5 stars11/16/2023
This company was so easy and professional to work with. They took their time and explained everything to us. Walked us through the whole process. I highly recommend them.Review from David W
5 stars10/22/2023
I am 78 years old and have never applied for a mortgage in my life (or, at least, not that I can remember). ********************* made the process of obtaining a reverse mortgage a pleasure despite the challenges involved. If I subtract the time i was out of commission with COVID as well as the complications of a family trust, it only took us one month to obtain our reverse mortgage, from the date of application to closing. **** worked with my wife and I every step of the way with professionalism and a kind and caring spirit. We are most grateful for her efforts and her friendship.Review from Kathleen
5 stars10/01/2023
Am finally able to respond....Lisa was the best able!!!! Sooo helpful .. so respectful.....so professional.....so gracious....kind....met every need.....pleasant....polite....respectfu.... patient...understanding....without her this wouldn't have happened.....She did everything to help it happen and way faster than normally it would take to have happen... She was phenomenal!!!!! VERY APPRECIATIVE OF ALL HER TIRELESS EFFORTS. GRATEFULLYReview from Claude and Kathleen Buhler B.
5 stars09/21/2023
Great solutions for us no children so we are liberated from our normal morgage paying over 25 years always paying morgage on time.Review from Conrad B
5 stars09/27/2022
Lisa was professional, pleasant and worked hard to get my reverse mortgage finalized. I highly recommend her to others.Review from John V.
5 stars09/08/2022
Lisa was very professional to work with. Answered every question I had and never pushed me to do anything I wasn't comfortable with. Anything that I wasn't familiar with she spent the time to walk me through the procedure until I understood everything. She is still answering questions I have. I highly recommend her and Reverse mortgage Center. It was a positive experience.Review from Douglas S
5 stars08/08/2022
Lisa was extremely professional! She answered questions or calls immediately with clear explanations. One major, inconvenient obstacle that Lisa resolved was the requirement that my brother and sister needed to take Reverse Mortgage counselling, since their names were on the current title. However, I was getting the mortgage to help pay off their share of the property. My siblings would not be on the final title. I didn't want to inconvenience them, so Lisa researched lenders to find one that wouldn't require them to take the counselling. My guess is that she did a lot of work to find one. Lisa always kept us informed about our progress, and when necessary, gently nudged me to take prompt actions to keep the process proceeding. I would highly recommend Lisa. I don't think you could find anyone easier to work with or more helpful.
Customer Review Rating
Average of 21 Customer Reviews
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