Business ProfileforEpic Powersports

Tires for kawasaki mule were the wrong type of tire for the use I need. Tires sold to me were high performance tires used in mud and sand offroad. Nobody asked me what I was using the mule for and if they did ask I would had told them it is used on pavement. The tires were mounded wrong on the rims. The high performance tires rotate only one way and all 4 were put on backwards. Air pressure went from 20 pounds on one tire, 22 on another, 23 pounds on the third and 25 pounds on the fourth. Being the wrong tires and pressure driving on pavement made for a bouncing and dangerous ride. Going at top speed a person could lose control of the mule. The price paid to mount the tires was also more than other places charge. I paid $100 per tire. I had to buy another set of tires because Epic Powersports couldn't find me another set. I found another dealer that had the correct tires I needed and mounted them for $32.23 per tire. When I talked to ****** about these problems he said he would contact the owner and get back to me the same day. I didn't hear from him so I called the next day and was told he was with another customer and would call right after he was done. 3 hours later not getting a phone call I went to Epic Powersports and ****** said they could do nothing for me. I said I would call the Discover and stop payment on the mounting and tires of the ****.I would also complain to the BBB. As I was leaving ****** said we have lawyers to collect from me. As a retired business person myself I couldn't help but wonder about the old saying the customer is always right. Some sort of adjustment should have been given to me. *************************