ComplaintsforJ Lube Services
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Complaint Details
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Initial Complaint
06/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This involves the J lube services at eighth and Garfield in *************. The last time I got an oil change there I didnt remember them doing most of the checks. I tried to go somewhere else but the line was way too long so I decided to go there again. I did not take my eyes off the female person. She was standing in front of the other car next to me helping the guy with his oil change. She came over to my car open the hood finally checked the oil put washer fluid in and told the guy that my car was ready to drain. She then went back over to the other car helping the other worker with his oil change. Came back over to my car put the oil in close the hood and came over and said $53. I said arent you going to do the tires and check my fluids she said yes Im going to check your tires now Ive already checked your fluids. I watched her every move she did not change my oil filter check my air filter or check brake fluid radiator none of that was done. And I am 100% positive. I will never return to you or any of your businesses if this is how you conduct business. Like I said I suspected it was done before but this time I am 100% sure. And I will be relaying that information to anybody I can. The eighth Street store was not an option so Im sending it to you hoping it will get to whoever matters. Thank you
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.