Business ProfileforNationwide Interlock

I have had nothing but problems with this company. Hidden fees, no communication. Last December my vehicle's fuel pump went out and caused me to miss a calibration appointment. For that I got 6 months tacked on for a violation for missing a appointment! Between late fee Hidden fees unlock code fees I paid over 600 dollars in 2 months to drive for a month in February 2024! Now that my reduced fee has taken effect I don't have a schedule for my appointments anymore! So last Friday conveniently at 5pm the device goes off saying lock out in 5 days. My calibration is supposed to be every 2 months. Apparently not anymore. The nearest place for me to get it calibrated is 90 miles one way. This c*** is costing me every way lost work on top of it! Feels like excessive punishment. Borderline violating a person's 8th ammendment. And close to being extorted to drive again. I see why people give up.

Hi *****,I wanted to take a moment to address your recent feedback and clarify some points regarding the fees you've been charged.Firstly, I want to assure you that all of our fees are clearly outlined in the contract that you read and signed. We make sure that nothing is hidden and everything is transparent. These fees are in place to compensate our staff and technicians for any extra work performed.It's important to note that these fees are in addition to your normal rental and downloads, which are included in your monthly payment. Violations and missed appointments may result in additional costs, as stated in the contract.I understand that you may be frustrated with the extension of six months, but please know that the state of Minnesota is responsible for making these decisions. Nationwide Interlock does not have any control over these matters.Upon reviewing your file, I can confidently say that all the fees you were charged were legitimate and transparent. If you would like to discuss this further, I'm more than happy to explain the interlock program in more detail. Alternatively, you can also access the state's website to familiarize yourself with all the rules and regulations of the program.I strongly urge you to visit the website as it will provide you with a comprehensive understanding of the program and how certain actions on your part may result in extensions.If you have any questions or concerns, please don't hesitate to reach out. I'm here to help!Best regards,************************* CEO Nationwide Interlock