ComplaintsforAmerican Media, Inc.
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Complaint Details
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Initial Complaint
11/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On August 4, 2023, check number ****, written to Soap Opera Digest cleared my bank account. My returned check shows it was deposited into their bank account number ************ which is stamped on the back. On September 15, 2023, I wrote them a letter asking to stop the subscription and refund my money because my mother had passed away and this 6 month subscription was a gift for her. I called them about the books, my mom and the check around October 16, 2023. I was informed that the check was not on my account with them (#***************** and that they did not have the manpower to search for it at the time. So that was the end of the conversation.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.