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ComplaintsforA Comprehensive Dermatology Center, P.C.
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Complaint Details
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Initial Complaint
06/05/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I was calling to discuss my bill and they refuse to listen to me or let me talk! At first they stated I owed $30 then it went to $91 because prior I stated I was going to file a **mplaint against them because of there rude behavior and hanging the phone up on me as I talked trying to discuss my bill and let them no that I paid my ** pay of $30 prior to every time I went to the dermatologist, sometimes in advance as statement will show! ***** in billing at ************ kept cutting my words off as I spoke to discuss my bill , will not listen to me and the bill went from oweing $30 to $91 after I kept trying to talk! This was around May 12, 2023! So then I call back June 02 2023 on Friday to talk to a manager and the owner ***************** and the employees there kept disrespecting by hanging up the phone up on me because I kept asking for their name and address to file a **mplaint to the BBB AND A EMPLOYEE stated your threatened us and said I am calling the **** police and hung up in my face again, how is it a threat by asking for her name to file a **mplaint against them ! June 05, 2023 I talked to ******* the supervisor and she hangs up in my face, refusing to listen to me discuss my bill and refuses to give me the number to the website where I made over several payments! ******* also said she will disrespect me to like the other employees.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.