ComplaintsforCreative Hair Designs
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Complaint Details
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Initial Complaint
02/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
April of 2021 I gave I B****** G***** gave Ms C****** my wigs for her to re fix them the hairs were coming out they were matting up when I worn them and I told her about the problem with them I paid $500.00 them and she has not fixed them righr I have a Brown one that not right,I have a Black one that she had her assistant to fix the problem but mad it worse for me to wear this wavy wig she put a snap band in it and it wont stay on my head the but she has the one I been trying to get back from her since October 2021 she had fixed in middle of the summer of 2021 but when she brought it back she had sewed a different kind of hair into it and didn't tell me I paid $200.00 for that one as well and all I want is to get it back or give my money back my husband had paid for 5 of them my best one is my wavy red wig and she not returning any call when I went by her shop no one was there she said last year in November in 2021 she would have it ready before my birthday in December 2021 my other ones are really messed up. so I took them to someone she use to work for they said she had not done them right and I just her to come clean she gotten my money and not to contact me or return my red wig right that not a good person I have paid 2 different people to try and fix her mess so can you help me? I only have some picture they were on my phone but AT&T put a messenger on my phone and it wiped out most of my photos but do have to retake them again to send to you
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.