ComplaintsforD M Homes, Inc.
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Complaint Details
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Initial Complaint
04/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Back in November my wife and I went to look at a new built home in ***************,the builder was dm homes inc...we found a house we like and decided to purchase it but we didn't know if we'll be approved for the loan.. the builder sent us to there own mortgage company...after we submitted everything he asked for they told us we got approved..I asked for an approval letter he said don't worry I'll send it to the builder directly..our contact agent at dm homes is *****..we put down $25k deposit.. come to find out that we can't get the loan after all... the purchase price of the home was $655k anyway since none of it was our fault we asked for our deposit back and since November they've been giving us the run around ...two months ago we went to the office and the owners son ******* was there and he promised us as soon as the house sells we'll get our money back..the house sold 5 weeks ago for $680k whichs $30k more than what we were going to buy it for and we still don't have our deposit back...I've called and sent texts many times and we're being ignored..all we want is our deposit back.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.