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Find a Location

Wild Bill's has 1 locations, listed below.

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    Business ProfileforWild Bill's

    Tobacco Store

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3001 E. COLBY ST, Whitehall, MI 49461
    BBB File Opened:
    5/1/2023

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/01/2023

    I went to Wild Bill's a couple times before but their prices are a few dollars or two dollars more than what Admiral was Admiral moved out so I had no choice but to go to Wild Bill's I don't go to Wesco because they don't sell Menthol tubes I purchased a bag of Gambler tobacco a large bag of pipe tobacco I rolled about eight packs of cigarettes and the tobacco was really dry I can't even roll it I called them at first it wasn't going to do anything about it and then they told me they would give me $4 off a big bag that's ridiculous when their bags are 17 $18 a bag so today I was in there rolling cigarettes I can't even roll them I don't know how to roll Drive tobacco so I called them and I told them about it and he's like well we told you we would give you $4 off a bag of tobacco I said yes I know you did but I also informed you that I did not have transportation right now and it wouldn't be for a while before I can get in there he was really snotty his name is **** and every time I've went in there before the few times that I did the store was always dirty he doesn't need to be a manager he's not good with customer service whatsoever and I don't know who to get a hold of for Wild Bill or for Gambler tobacco do they have their own website? Could you send me some information because I need to get them an email about this bag of tobacco I don't have $20 every day to buy a bag of tobacco but ****'s attitude was terrible so I started swearing at him was I wrong for that yeah I was wrong but that was my instant reaction when I get a manager that's really snotty to me I'm going to get a hold of corporate office and let them know too and I think you guys should too I know a couple other people that aren't happy with her service either his name is ********** have attached pictures of what this tobacco looks like and I'm not settling for $4 off a big bag that's not right at all that's unfair to me I would like it replaced

    Customer Reviews

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