Health and Wellness
J & B Medical Supply Co., Inc.This business is NOT BBB Accredited.
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Average of 61 Customer Reviews
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Review fromBrad D
Date: 01/22/2025
1 starBrad D
Date: 01/22/2025
Zero stars. ****** excuse for a company let alone a medical supply company that cant get anyone the supplies they need to live. *****.J & B Medical Supply Co., Inc.
Date: 01/28/2025
Hello Bradwe thank you for taking the time to leave a review but are disappointed to hear this was your experience with us. We see your concerns were escalated for assistance and we will be monitoring your future orders for timely processing. Thank you, J&B Medical.Review fromDonna B
Date: 01/10/2025
1 starDonna B
Date: 01/10/2025
Sort by Most relevant Newest Highest Lowest ***** ******** ************ has numerous negative reviews with BBB, rated F.They have given me the run around with the renewal of my yearly prescription and this year I call a couple of times a week to be given every excuse and run around promise s and assurances that my supplies will be shipoed that week. They say that their regulation board is verifying my insurance that I've used with them for years, my doctor had to wait on line twice for 25 minutes and sent the prescription twice. Have been waiting since Nov 18 2024 to get my supplies and it is Jan 10 2025. I believe this company may be race descriminating against white customers or is so inept that they cannot process an order at all without every excuse in the world including, they are not responsible for what the computers do. They should be reported to the pharmacy regulatory entity and be ashamed of treating elderly and ill people like this.J & B Medical Supply Co., Inc.
Date: 01/14/2025
Hello - we sincerely apologize for the inconveniences you have experienced. We attempted to reach out in order to further discuss your account and experience. We will be monitoring your future orders in efforts to ensure timely processing and better service. Thank you, J&B Medical.Review fromMarge M
Date: 12/14/2024
1 starMarge M
Date: 12/14/2024
They are a company I have to use due to contract with government ********. They don't send the correct sizes or type gloves. Even sent to many bags pullups on last shipment. I live in small apartment and don't have the extra space for storing extra supplies. Then they didn't send my gloves order for last month telling me they can't send just gloves which is a lie. It was their mistake that they sent to many bags of pullups not mine. I had to contact them about their mistake and to hold the next 2 months pullup orders only. I get a response that they can't send just the gloves. The one person that I could call and get things straightened out quit, now I'm dealing with people that don't know products and give me misinformation. Saying I'm sorry doesn't cut it when mistakes keep happening. Last resort is complaining to the State. Having to get my supplies locally out of pocket is ridiculous.J & B Medical Supply Co., Inc.
Date: 12/19/2024
Hellowe appreciate your feedback and are sorry to hear about your experience with us. We have located your account and will have someone follow up with you. Thank you, J&B Medical.Review fromRichard S
Date: 11/30/2024
1 starRichard S
Date: 11/30/2024
Im beginning to wonder why ***** has anything to do with J&B medical? J&B medical is not a reputable business the only thing they do well is lie and make excuses and disconnect calls. They dont send itemized bills or any ******** before they send your account to collections for being past due. Kinda gives BCBSM/******** a bad reputation also.J & B Medical Supply Co., Inc.
Date: 12/02/2024
Hello ******* - we appreciate your feedback and are sorry to hear about your experience with us. We would like to further speak with you for further assistance. We have located your account and will have someone follow up with you. Thank you, J&B Medical.Review fromTeresa W
Date: 11/25/2024
1 starTeresa W
Date: 11/25/2024
3 weeks for them to look at a prescription. Canceled my order with no calls to me. I call daily and get told Im going to rush it. 3 weeks to look at a prescription is absolutely ridiculous. Then you get a supervisor and get told i dont know how the workload goes. How are you a supervisor if you dont know the process. By far the worst experienceJ & B Medical Supply Co., Inc.
Date: 12/02/2024
Hello Teresawe thank you for your feedback and sincerely apologize for the inconveniences you have experienced. We are unable to locate your account through this review and kindly ask that you email us with your account/contact information at ************************************ We can then have our leadership team follow up with you. Thank you, J&B Medical.Review fromVic E
Date: 11/11/2024
1 starVic E
Date: 11/11/2024
Absolutely a horrible place for supplies for people with disabilities. We rely on them for supplies and they drop the ball all the time. We dont get call backs when promised and the doctors never receive the prescription on time. Not understanding why it is so difficult to do their job. All I want is for my son to get his supplies when its needed and to not be ignored. We need this resolved in a timely manner.J & B Medical Supply Co., Inc.
Date: 11/12/2024
Hello--we appreciate your feedback and apologize for the inconveniences you have experienced. Your concerns have been escalated to our leadership team for review and assistance. Thank you, J&B Medical.Review fromAmy H
Date: 08/12/2024
1 starAmy H
Date: 08/12/2024
Absolutely terrible! Cant get ostomy supplies when needed. Nobody returns calls or answers emails. This has been ongoing for over a year. How is this place allowed to service patients in need?? Would give negative stars if I could there are over 1700 reviews on ****** (1.7 stars) Maybe we all need to get an attorney involved at this point.J & B Medical Supply Co., Inc.
Date: 08/16/2024
Hello ***--we thank you for your feedback and sincerely apologize for the inconveniences you have experienced. We were able to locate the member's account and will have our leadership team reach out in efforts to reach a resolution. Thank you, J&B Medical.Review fromAdam M
Date: 07/16/2024
1 starAdam M
Date: 07/16/2024
J&B medical *****. Tried to get infusion sets since June 27th, 1st call.They said it was getting escalated to their leadership team we will make sure you get your supplies.No update nothing 2nd call July 9th Terrible call with one of their representatives, She's like I can't do this I can't do that. But she said it's getting escalated to our leadership team again.No call no nothing. No infusion sets.july 16th 3rd call over an hour on the phone again it's getting escalated to our leadership team, she tells me I will make sure they call you. No phone call no nothing.J&B does not care at all. They have thousands 1 star reviews 9 out 10 people says J&B sure.Still no infusion sets absolutely nothing.They are not even apart of the Better Business Bureau.They have nothing to do with BBBJ & B Medical Supply Co., Inc.
Date: 07/17/2024
Hello ****** thank you for your feedback and sincerely apologize for the inconveniences you have experienced. We were able to locate your account and will have our leadership team follow up with you in efforts to reach a resolution. Thank you, J&B Medical.Review fromGeorge B
Date: 06/26/2024
1 starGeorge B
Date: 06/26/2024
If i could give a lower rating i would months of trying to get my sons cathing supplys run around after run aroundJ & B Medical Supply Co., Inc.
Date: 06/27/2024
Hello--we appreciate you taking the time to leave a review and we sincerely apologize for the inconveniences you have experienced. Your account was escalated to our leadership team for further review and assistance. Thank you, J&B Medical.Review fromMichael G
Date: 06/21/2024
5 starsMichael G
Date: 06/21/2024
Fast and professional- excellent customer service for the ********************** supplies needed for my grandmother.J & B Medical Supply Co., Inc.
Date: 06/25/2024
Hi *******--we are glad to hear of your positive experience with us and look forward to continuing to service you. Thank you for being part of J&B Medical!
J & B Medical Supply Co., Inc. is NOT a BBB Accredited Business.
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