ComplaintsforUSA Insulation of SE Michigan
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Complaint Details
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Initial Complaint
04/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I got a quote to insulate ************* recently, and when I saw the quote, I was a bit unsure but otherwise decided to go through with it. The employee and I went through all the paperwork, including a required deposit and a 72 hr cancel period in which I would receive that money back in full. Well, I cancelled in the 72 hour period and have not seen a ***** of my deposit back. They took out the deposit the day after I signed my contract and it's been a month since the quote. I've called and left messages NUMEROUS times and have not received a call back. I've called every other day for about 10 days now and consistently left clear messages with clearly stated contact information and still have not heard a word from them. This business has unfortunately seemed like a scam.Business response
04/09/2022
All *** Insulation locations are independently owned and operated. ************************************ Insulation is located in ********* and does not service *******. Please close this complaint and reach out to the appropriate ******* location. Thank you.
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Contact Information
230 Airport Industrial Dr
Ypsilanti, MI 48198-7811
Business hours
Today,8:00 AM - 6:00 PM
MMonday | 8:00 AM - 6:00 PM |
---|---|
TTuesday | 8:00 AM - 6:00 PM |
WWednesday | 8:00 AM - 6:00 PM |
ThThursday | 8:00 AM - 6:00 PM |
FFriday | 8:00 AM - 6:00 PM |
SaSaturday | 10:00 AM - 2:00 PM |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
5 total complaints in the last 3 years.
1 complaints closed in the last 12 months.