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ComplaintsforR & P Outdoor Services, LLC
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Complaint Details
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Initial Complaint
10/18/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I had first reached out to Zack on Facebook Marketplace for the paver patio services he had offered. We met on June 25th, 2021 at my property to get a quote. He gave me a quote of $9,000 and requested half down. So, I wrote a check for $4,500 and he said he would begin the work July 22nd. On July 22nd, Zack didn't show up and didn't answer any of my calls or texts. The next day, he said that he was at the hospital due to an allergic reaction. He said that if he couldn't complete the job within the next few days, he would refund my money. Zack shows up at my place with a check of $4,500 as a refund. I took the check to the bank right away to deposit. On August 9th, the check that Zack gave me bounced and he said he wasn't sure why it happened and would check with the bank. I told him that I wanted my check right away and he said he would drop off a cashier's check around 10 AM on August 12th. Zack has not refunded my money since.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.