Business ProfileforUptown Dental Associates PA

I had dental work on 9/20/23 at 1pm..for the last few years they contacted my insurance and I could only have x-rays every 3 years.the hygienist asked me if they could do x-rays and I asked if had been 3 years and she Said yes so I said go ahead.. well when sent into my ********** blue shield they wouldn't pay for the x-rays so I called BCBS and they told me I hadn't had full mouth x-rays since 8/20/13. Plus the x-rays needed to be full x-rays not bitewings that they did and the procedure code should be D9210..so I left it up to the dentist office all these years as they were the ones to inform me what they found out from my insurance company so I assumed the x-rays would be covered..I brought it their attention but the gal that handles the insurance wasn't it so they would let me know..I then got a voice mail from the office stating that the dentist Said they could not resubmit for new code and I needed to pay the ***** fir x-rays or I would no longer be seen at their office..it was not my error it was their error as they should of known what my insurance required just as they found out years earlier what was required..if i had known they would not be covered I would not of had the x-rays done as for the last three years I have refused..not sure why they keep pushing x-rays when I've had no complaints..I took the voice mail as a threat and not professional manner..they have a copy of what my insurance person informed me