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Complaint Details
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Initial Complaint
02/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Super Siders contracted to repair my roof as part of an insurance claim. State Farm only approved a partial replacement, but Super Siders refused to do a partial replacement, and kept delaying and wanting to fight insurance to do a full replacement, resulting in my 2 year claim period finally expiring.Additionally, each time Super Siders gave an estimate the number kept going up. (6k to do 2 full slope replacements, then 7.5K to do repairs as requested by insurance, and now 8.5K to do the work), which isn't even counting the $**** they are charging to do "temporary repairs" that need to be torn off and re-done.Since Super Siders started doing work in order to color match, other roofers refused to get involved at that point to estimate the work or complete the repairs as required by insurance.Now that my insurance claim has expired, I've finally got other roofers that are happy to do the scope of work State Farm approved, and I'm moving forward with them, but I'd like the $**** charged by Super Siders reduced or removed since now I'm stuck paying another roofer out of pocket to apparently replace their "temporary" repair that they never said would be temporary, and never provided the **** dollar estimate prior to doing the work.
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Contact Information
6551 Jansen Ave NE Ste 206
Albertville, MN 55301-4317
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.