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          Additional Information

          Not BBB accredited

          I Love My Freedom

          View full profile

          This is a multi-location business.

          Find a Location

          I Love My Freedom has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • I Love My Freedom

              2355 Station Parkway NW Andover, MN 55304

            • I Love My Freedom

              2151 Northdale Blvd NW Coon Rapids, MN 55433-3006

            Location of This Business
            2355 Station Parkway NW, Andover, MN 55304
            Email this Business
            BBB File Opened:
            1/5/2021
            Years in Business:
            6
            Business Started:
            4/3/2018
            Business Started Locally:
            4/3/2019
            Alternate Business Name
            • Making Web LLC
            Business Management
            • Owner Or Manager, President
            Contact Information

            Principal

            • Owner Or Manager, President

            Customer Contact

            • Owner Or Manager, President
            Additional Contact Information

            Email Addresses

            Website Addresses

            Serving Area
            • 55005
            • 55011
            • 55014
            • 55025
            • 55038
            • 55070
            • 55090
            • 55092
            • 55101
            • 55102
            • 55103
            • 55104
            • 55105
            • 55106
            • 55107
            • 55108
            • 55109
            • 55110
            • 55112
            • 55113
            • 55114
            • 55115
            • 55116
            • 55117
            • 55126
            • 55127
            • 55145
            • 55146
            • 55155
            • 55161
            • 55164
            • 55165
            • 55166
            • 55168
            • 55169
            • 55170
            • 55171
            • 55172
            • 55175
            • 55177
            • 55191
            • 55301
            • 55303
            • 55304
            • 55305
            • 55311
            • 55316
            • 55323
            • 55327
            • 55330
            • 55340
            • 55341
            • 55343
            • 55345
            • 55356
            • 55357
            • 55369
            • 55374
            • 55376
            • 55391
            • 55392
            • 55401
            • 55402
            • 55403
            • 55404
            • 55405
            • 55406
            • 55407
            • 55408
            • 55409
            • 55410
            • 55411
            • 55412
            • 55413
            • 55414
            • 55415
            • 55416
            • 55417
            • 55418
            • 55419
            • 55421
            • 55422
            • 55423
            • 55424
            • 55426
            • 55427
            • 55428
            • 55429
            • 55430
            • 55432
            • 55433
            • 55434
            • 55435
            • 55436
            • 55440
            • 55441
            • 55442
            • 55443
            • 55444
            • 55445
            • 55446
            • 55447
            • 55448
            • 55449
            • 55450
            • 55454
            • 55455
            • 55458
            • 55459
            • 55460
            • 55467
            • 55468
            • 55470
            • 55472
            • 55473
            • 55474
            • 55478
            • 55479
            • 55480
            • 55483
            • 55484
            • 55485
            • 55486
            • 55487
            • 55488
            • 55569
            • 55595
            • 55596
            • 55597
            • 55598
            • 55599
            Service Type
            Refund and Exchange Policy

            • https://www.ilovemyfreedom.com/policies/refund-policy

              Refund & Exchange Policy

              Returns

              Our return window is 31 days from the date of delivery. Should this period elapse, we regret that we cannot offer a refund or exchange. For a successful return, the item must be in its original, unused condition, and contained within its original packaging. A receipt or proof of purchase is also required for the return process.

              Before returning your item, please reach out to us at [email protected] to initiate the process.

              Items ineligible for return include those not in their original condition, damaged or missing parts not due to our error, or items returned beyond the 31-day period post-delivery.

              Refunds

              Upon receipt and inspection of your return, we will notify you via email of the approval or rejection of your refund. Approved refunds will be credited to your original payment method within a specified number of days.

              Missing Refunds

              If your refund is delayed, please recheck your bank account, then contact your credit card company; it may take some time for your refund to be officially posted. Next, contact your bank as there might be processing time before the refund is posted. If after completing these steps you still have not received your refund, please get in touch with us at [email protected].

              Exchanges

              For exchanges of the same item due to size or other issues, please email us at [email protected].

              Gift Returns

              Items received as gifts can be returned in exchange for gift credit if they were marked as gifts when purchased. Upon receipt of the returned item, a gift certificate will be mailed to you. If the item wasn’t marked as a gift, the refund will be sent to the gift giver.

              Exchange items may vary in delivery time, dependent on your location. We recommend using a trackable shipping service or purchasing shipping insurance for items valued over $75, as we cannot guarantee receipt of your returned item.

              Membership Cancellations & Refunds

              Memberships can be canceled and are eligible for a full refund within 30 days of the purchase date. To initiate a cancellation of a membership, please log in to your account, navigate to the "Manage My Membership" button, and choose the 'Cancel' option or email us at [email protected]. If you have trouble doing this or have additional questions, please contact our customer support team.

            Business Categories
            Online Retailer

            Alert

            See What BBB Reports On

            Alert

            According to information provided by consumers, 'ilovemyfreedom.com' is an online retailer based in Andover, MN. Complaints submitted to BBB describe difficulty reaching the company when the customer does not receive items as expected, or when the customer sees additional monthly charges on their credit card for a "membership" they do not remember agreeing to. Some BBB complaints sent to 'ilovemyfreedom.com' prior to October 2023 went unanswered; more recent complaints have elicited a response from the business. BBB will continue to pursue complaints through our regular process, but customers experiencing an issue with an order or with additional charges may wish to dispute through their payment method if unable to reach the company directly.

            Contact Information

            2355 Station Parkway NW

            Andover, MN 55304

            Visit Website
            Email this Business

            Accreditation

            This business is not BBB Accredited

            Years in Business: 6

            BBB Rating

            B

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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