ComplaintsforMHC Imports Inc
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Complaint Details
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Initial Complaint
07/20/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I purchased my vehicle July **** and I still haven't recieved the title to my vehicle. When I speak to the owner he has no idea what I'm talking about nor does he want to help resolve this. When i go to the dealership they say I cant get a duplicate title because my car is on a lock and I'm not able to get a title and that I need to go back to the dealership to get the title. This Dealership Is crooked and should be shutdown.Business response
08/18/2023
Dear BBB,
It seems there might be a slight confusion regarding the timeline you've mentioned. According to your complaint, you stated that you purchased your vehicle in July ****, while the current date is August, 2023. We want to ensure that we have accurate information to appropriately address your concerns. If there has been an error in the date provided, please provide the correct date of your vehicle purchase.
vehicle titles are typically managed and processed by the ********** of ***** Vehicles (DMV) or relevant state agencies. Dealerships are generally not responsible for directly issuing titles; rather, they facilitate the sale of vehicles and provide the necessary documentation to the DMV.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.