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Find a Location

Austin Manor has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Austin Manor

      510 23rd Avenue NW Austin, MN 55912

    • Austin Manor

      1856 Eastern Star Loop Sauk Rapids, MN 56379-2561

    • Austin Manor

      3530 Saint Onge Dr NE Bemidji, MN 56601-4774

    • Austin Manor

      1318 Lori Ave Detroit Lakes, MN 56501-4204

    • Austin Manor

      1852 Eastern Star Loop Sauk Rapids, MN 56379-2561

    Business ProfileforAustin Manor

    Mental Health Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Austin Manor has 17 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Austin Manor

        510 23rd Avenue NW Austin, MN 55912

      • Austin Manor

        1856 Eastern Star Loop Sauk Rapids, MN 56379-2561

      • Austin Manor

        3530 Saint Onge Dr NE Bemidji, MN 56601-4774

      • Austin Manor

        1318 Lori Ave Detroit Lakes, MN 56501-4204

      • Austin Manor

        1852 Eastern Star Loop Sauk Rapids, MN 56379-2561

      Location of This Business
      510 23rd Avenue NW, Austin, MN 55912
      BBB File Opened:
      8/10/2023
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Thrive Behavioral Network
      Related Businesses
      • New Castle, Esther House, Jan's Place, Windsor House, Seashore, Bayview, Nova House, Austin Manor, Birch Tree Center, Odayin House, Briar Rose, Willow Haven, Gull Harbour, Spruvewoods West, Sprucewoods East, Sprucewoods IAFC, Milestones, Western Star, Eastern Star, Lighthouse, Beacon House, Nicollet Place, Hillside 

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      1 Customer Reviews

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      Most Recent Customer Review

      Bri J

      1 star

      08/08/2023

      I begged for cameras, or the boss to be on second shift with us, because I was scared to death rumors would get me fired. This is full of drugs circulating between staff and clients. It is suppose to be for mental health education and stabilization, it is just a drug ****** and a homeless shelter. No rules, they just "educate" them. We constantly had to hear an overnight worker say the clients should be euthanized out back, and he still works there. A woman working there gave all sorts of drugs and sexual photos to clients. This establishment should be shut down or completely stripped and more strict.

      Austin Manor Response

      08/24/2023

      Your serious accusations have been investigated thoroughly. Thrive's mission is to is to provide innovative, safe and accessible healthcare services for individuals with disabilities. By improving quality of life through a variety of residential, outpatient, and community services while focusing on respecting individual care needs, we ****** choice, hope and independence for all people. We're sorry your employment with us did not work out. We will continue to provide our services ethically and with integrity.

      Local BBB

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