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ComplaintsforFresh Cut Tree Service & Landscaping
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Complaint Details
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Initial Complaint
10/27/2021
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
Due to a storm a large tree fell in our yard. We had been put on a waiting list to have it removed. On October 5th 2021 Corey (from tree solutions inc) knocked on our door and offered their services. He said they would cut the tree down right away, have the debris hauled away either that night or the next day, and grind the stump for $1250. On October 5th they cut the tree down and stacked It all at the end of our yard and we paid him $1000 dollars cash. Days passed and the debris still hadn’t been picked. My wife Traci and I another contacted him by phone asking when it would be picked up. He said it should have been done and he would call back with details. He then stopped by the house and told my wife that they were working on finding someone to pick it up. It has now been weeks and he is no longer answering our phone calls and it appears the job we payed for is not going to be completed. We would like a $500 dollar refund to cover the cost of having the debris removed from our property.Initial Complaint
10/27/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Date of service-10/5/2021 Amt paid - $1000 Service to be completed - Removed basswood tree and haul away all debris. Tree was taken down 10/5 and company indicated haul away would be that evening/next day. No one has ever showed up to haul away. Company no longer responding to calls, texts or emails. Other companies are quoting $500 to haul away. We expect to be refunded this amount for work that Tree Solutions Inc did not complete. They also said they would do the stump grinding and dirt fill, but another time so we didn’t pay for that service yet-see invoice.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
14960 Hemlock Dr
Baxter, MN 56425-8740
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.