Business ProfileforBecker Furniture

On December 12, we purchased a table and two chairs for our cabin. We used a $300 gift certificate from issues we had with Becker for a very expensive Amish table that had to be replaced four times. At that time, we were told the chairs would be here in 10 weeks (February 20). No chairs, no call to us. We called again and were promised them by the beginning of March. No chairs, no call. Again, we were promised them by the end of March or the beginning of April. No chairs, no call. Now, they are quoting June 16--which I find difficult to believe. I have been trying to contact Becker for three days--via phone, online chat, and text, but I am being ignored. I want to know why I can't just have two of the chairs from the showroom floor. It seems like a more reasonable solution than making a customer wait for over six months. We have not gotten an apology or been contacted back in any of our attempts. Six years ago, we furnished much of our home with furniture from Becker--and a year before, we also spent a lot of money. However, I don't know if I can continue to support a store that doesn't put the customer first.