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Find a Location

Matt Saxe Chevrolet Inc has 1 locations, listed below.

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    Business ProfileforMatt Saxe Chevrolet Inc

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Matt Saxe Chevrolet Buick is a new and used auto dealership.

    Products & Services

    Chevrolet Dealership

    Business Details

    Location of This Business
    PO Box 68 909 Enterprise Drive E, Belle Plaine, MN 56011-0068
    BBB File Opened:
    2/2/2010
    Years in Business:
    14
    Business Started:
    2/2/2010
    Business Started Locally:
    2/2/2010
    Business Incorporated:
    2/2/2010
    Type of Entity:
    Corporation
    Alternate Business Name
    • Saxe Chevy Buick, Inc.
    Business Management
    • Matt Saxe, Owner
    Contact Information

    Principal

    • Matt Saxe, Owner

    Customer Contact

    • Matt Saxe, Owner
    Additional Contact Information

    Fax Numbers

    • (952) 873-2062
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/20/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought a 2023 Chevy Equinox with Certified Pre-Owned inspection and warranty on 09/14/23. I specifically talked with the general manager about the rear tires that they looked worn and he said he checked and they were above the Chevrolet requirement of 5/32 minimum tread depth or the dealer needs to replace them. Their CPO inspection form done by their mechanic indicated one rear at 6/32 and the other rear at 5/32. I bought the vehicle that night but drove home and measured the next morning and both rear tires appeared under the minimum required depth. I took the car that morning (12hrs and about 50 miles *** from time of purchase) to Suburban Chevrolet and their inspection mesured 3/32 and 4/32 on the back two tires which is under the minimum depth and Saxe needs to replace the two rear tires per the Chevrolet CPO agreement. The cost of equivalent tires plus tax at ********* about $448 installed. **** needs to replace the two rear tires or pay me $448.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    lisa b

    1 star

    06/08/2023

    Deceptive! Dishonest! Beware! DO NOT do business with them you cannot trust them! I was interested in a suburban on their lot. I called and made an apt for first thing in the morning the next day to go see it. It was a hour drive. Due to construction, I was running a few minutes late so I called to tell them. When I arrived they told me the vehicle was loaned out the night before and wouldnt be back until later in the afternoon. Why didnt they tell me when I called??. I wasted my morning. I was ticked but very interested in the vehicle so I made arrangements for them to bring it to me for a test drive. I loved it. We drafted an agreement to purchase. The salesman couldnt get a hold of someone back at the dealer, so he was going to get back to me in the morning with some details. Around noon he called and left a message saying he wanted to touch base because he had a couple of things to discuss and requested I give him a call back. I assumed we needed to set a date for delivery, etc. I called him back a little after 4:00 and got his voicemail, I requested he leave some details in a voicemail, text or email with what info he needed. I didnt hear back so I texted him the next day asking when I could pick up the vehicle, he responded that they had sold it to someone else. It didnt matter I had a signed agreement to purchase. Who does business like that?

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