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Find a Location

Northside Septic Service LLC has 1 locations, listed below.

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    Business ProfileforNorthside Septic Service LLC

    Septic Tank Cleaning

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1301 245th Ave NE, Bethel, MN 55005-9401
    BBB File Opened:
    5/16/2017
    Years in Business:
    19
    Business Started:
    10/29/2004
    Business Started Locally:
    10/29/2004
    Business Incorporated:
    10/29/2004
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Jake Carpenter, Owner
    Contact Information

    Principal

    • Jake Carpenter, Owner

    Customer Contact

    • Jake Carpenter, Owner
    Additional Contact Information

    Fax Numbers

    • (763) 444-7858
      Primary Fax

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Andrew S

    1 star

    09/05/2023

    They were contracted by the seller of our home to do septic. They brought in multiple dump trucks of topsoil to finish their job. However I discovered the dirt had a lot of glass in it. Endless amounts of glass, garbage, a roof shingle, and a piece of tire. Thats all the stuff that was at the surface. I contacted them letting them know the dirt they brought in was full of dangerous waste. They never called back and after a few weeks finally said there was not enough debris to justify coming back out. They never came to look at the site so they cant possibly know. They also admitted this dirt was from a road side ditch where they removed dirt to repair a broken pipeline. My backyard is now full of glass, plastic, garbage, and completely over run with weeds. Do not do business with this company.

    Northside Septic Service LLC Response

    09/08/2023

    ******, your complaint is inaccurate to the point that you are embarrassing yourself. We brought in one load of topsoil, not multiple. It was brought in to replace the topsoil that was dug out so that your yard was not graded out with sod pieces everywhere. Some topsoil is purchased from road projects but it was not us that removed it from some unknown broken pipeline. Any debris that is found is picked out if we see it. For you to say that your yard is "full of glass, plastic, and garbage" is a gross misrepresentation of our work and an exagguration at the very least. We did call you back, and tried to respond to your endless string of complaining emails. The simple fact is that what you are expecting your yard to look like and what we are required to provide as part of installing a compliant septic system are two different things. I think it's best if we part ways from here.

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